Return Policy
Dear Kehmena woman,
As a new brand, we really appreciate receiving videos from our customers. Please send us videos of you unboxing, styling, or doing everyday things in your Kehmena.
If your item arrives damaged or you receive the wrong item, we'll happily replace it. If you need a different size, exchanges can be requested within 48 hours of delivery, provided the item is:
- Unworn and Unwashed
- In its original condition
- Returned with tags attached
Return shipping for size exchanges is the customer's responsibility unless the error was ours.
Because every Kehmena piece is produced in limited quantities, refunds are only offered where an exchange cannot be fulfilled.
Pricing Policy
At Kehmena, every garment is individually priced based on its design, craftsmanship and materials.
- All prices are displayed in Nigerian Naira (₦) unless otherwise stated.
- Prices are subject to change without prior notice.
- Promotional prices apply only during the stated promotion period.
- Delivery charges are calculated separately at checkout unless otherwise indicated.
- Orders are processed after successful payment confirmation.
Delivery Policy
-
Lagos:
- Cost = N5,000
- TAT = 3 - 5 business days
-
Other Nigerian states: 3 – 7 business days
- Cost = N12,000
- TAT = 3 - 5 business days
-
International: 7 – 14 business days
- Cost = Custom, will be communicated to client prior to payment
- Tracking details provided after dispatch
- Delays due to courier or public holidays may occur